Shein Return Policy

Shein Return Policy — [2020] | An Updated Guide

Shein is a clothing company whose major customer target are females but it also has a good range of gent’s variety. This shopping website has been receiving mixed customers reviews; satisfied and not satisfied, both.

It is suggested to follow Shein return policy before making any purchase on Shein.com. This article will provide in-depth information on how to return your product at Shein.

Shein Return Policy Guide:

The return period  is — 45 days

You can return the product within 45 days of purchase if you are not completely satisfied. The item is only acceptable to return if it’s unused, unwashed or damaged and has all original stickers adhered.

How to Return

The returning item shall be sent to Shein Return Center. Following is a step-by-step guide:

Step 1: Sign in to Shein’s user account and go to “My Orders” section. Select the order you wish to return.

Step 2: Click on “Return Item” in order to select items which you want to return.

Step 3: Enter the reason for making a return and click on “Send”. Also, print “Return Label”.

Step 4: Properly pack the returned product and paste the printed return label onto the package.

Step 5: Make shipment from the nearest post office, or drop it off at your postal company.

Note: Only first return is free, any additional return made for the same order will cost a fee of $ 7.99 (that shall be deducted from the refund amount).

Refunds:

Normally, it takes around 7 days for Shein to process return and issue refunds. The refund amount is credited to the original payment method from which the purchase was made or to Shein wallet.

Note: Item brought at Black Friday will have to wait a week to request a refund.

Products covered under Return Policy

Bodysuits, lingerie & sleepwear, swimwear, jewellery, and accessories (except scarves, bags, and mermaid blankets)[If received damaged/defective, contact customer service here]. Also, Free gifts are Non-returnable.

Rest:-45 days: The return should not be sent to the address on your package, follow the instructions given on the return label.

 

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