Faherty Return Policy: What You Need to Know

You ordered a Faherty shirt online. Maybe it fit perfectly. Maybe it didn’t.

Maybe you got two of the same color by mistake. Whatever the reason, you’re now staring at the return policy page, and it’s just a wall of text. You want to know: can I return this?

How much time do I have? Do I need a receipt? That’s exactly why we wrote this guide.

The Faherty Return Policy looks simple on the surface, but the right path depends on your specific situation. Did you buy online or in store? Is it a final sale item?

Do you still have the tags? The answers change everything. This guide walks you through each branch so you know exactly what to do next without digging through fine print.

The Quick Answer: Faherty’s Return Rules at a Glance

Faherty gives you a 30-day return window from the purchase date. Most items qualify. You get free return shipping.

Refunds go back to your original payment method. Exchanges are available. Final sale items cannot be returned.

Returns are accepted online and in stores.

Here are the key numbers and rules in a single table.

How to Know If You’re Eligible (Condition Variables)

Not every return goes through automatically. Three variables determine whether Faherty will accept your item. We break each one down below.

Time Since Purchase

The clock starts ticking the day you hit “place order” or walk out of the store. Faherty uses a strict 30-day calendar. If your package arrives late, you still have 30 days from purchase, not delivery.

So check your order confirmation email immediately.

What if you’re past 30 days? You may still get store credit. Faherty sometimes offers an exception within a reasonable window, but it’s not guaranteed.

If you’re close to the deadline, start your return now. Don’t wait.

Item Condition and Tags

Faherty expects the item to be unworn, unwashed, and in its original condition. Tags must be attached. For shoes, the original shoebox is required.

For swimwear, the hygiene liner must be intact. If you’ve worn the item once and it looks like new, you’re probably fine. But if there’s any sign of wear, washing, or pet hair, Faherty may reject the return.

Aggregate feedback from buyers suggests that Faherty’s inspection is thorough. So don’t assume “it’s barely worn” will pass.

Final Sale vs. Regular Price

This is the biggest branch in your decision tree. Final sale items are marked clearly on their product page. They include clearance, promotional markdowns, and certain seasonal pieces.

You cannot return these for any reason.

Regular price items and even sale items that are not marked final sale are fully eligible. Always double-check your order confirmation or receipt for the “final sale” label.

Your Decision Tree: Refund, Exchange, or Store Credit?

Your next step depends on three conditions: do you have a receipt, how long ago did you buy it, and was it a gift? Work through the branches below.

If You Have a Receipt and It’s Within 30 Days

This is the smoothest path. Go to Faherty’s returns portal. Enter your order number and email address.

Print the prepaid label. Ship it back. You’ll get a full refund to your original payment method.

No store credit. No hassle. Expect the money back in your account within 7, 10 business days total.

If You’ve Lost the Receipt

No receipt doesn’t mean no return. If you bought online, Faherty can look up your order using your email address or order number. If you bought in store without providing an email, they can still process a return with the credit card you used.

They’ll issue store credit instead of a refund to the card.

In our research, store credit is the standard outcome for receiptless returns. It’s a small inconvenience, but you can spend it on anything online or in store.

If You’re Past the 30-Day Window

You can still try. Faherty’s policy doesn’t promise an extension, but customer service may approve a late return for store credit if you’re only a few days past the deadline. Don’t wait.

Contact them directly through the website or call. Explain the situation politely.

If they say no, you’re stuck. Final sale items are completely non-returnable past the window.

If the Item Is a Gift

Gift returns work a little differently. If the original buyer included a gift receipt (or the order was marked as a gift), you can return the item for store credit. The refund goes to the gift giver unless you have the receipt.

Faherty’s system makes it straightforward. Just start the return with the order number from the gift receipt.

How to Start a Return (Online or In-Store)

We’ll cover the online process step by step. In-store returns are simpler, but we’ll cover those in the next section.

Step 1: Go to the Returns Portal

Go to faherty.com and log into your account. Click “Orders” then “Return”. If you checked out as a guest, use the email address you provided.

Faherty will send a confirmation link. The portal is the same whether you want a refund or an exchange.

Step 2: Choose Your Reason

Select the reason for your return. Common options include “wrong size”, “not as expected”, or “defective”. This doesn’t affect your eligibility, but Faherty uses this data to improve their fits and descriptions.

Be honest.

Step 3: Get Your Label or QR Code

After you submit the reason, Faherty generates a prepaid return label for UPS or USPS. You can download a PDF to print at home. If you don’t have a printer, choose the QR code option.

The carrier will scan it at the drop-off location and print the label for you. No printer needed.

Step 4: Pack and Ship

Place the item back in its original packaging if possible. Include all tags. For shoes, put them back in the box.

Seal the package. Attach the label (or use the QR). Drop it off at any UPS or USPS location.

Keep the tracking number. Faherty processes your refund once the package arrives at their warehouse, which usually takes 3, 5 business days after drop-off.

In-Store Returns: What to Bring and What Happens

You can return online purchases at any Faherty retail store. This is often faster than shipping. No label needed.

No box required.

Bring three things:

• The item with tags attached
• Your order confirmation email (digital is fine)
• The credit card you used for the purchase

The store associate will process the return on the spot. Refunds go back to your original payment method if you have the receipt or the card. Without those, you get store credit.

In-store exchanges work the same way. If you need a different size, they can check inventory right there. No waiting for shipping.

Items That Can’t Be Returned (Final Sale, Swimwear, and More)

Faherty has a short list of non-returnable items. Know these before you buy.

Final sale is the big one. Faherty marks these clearly on the product page. During seasonal sales, more items may be marked final sale.

Always read the product page before adding to cart.

Swimwear can be returned only if the hygiene liner is still in place. This is standard across apparel retailers. Once the liner is removed, the item is yours to keep.

Refund Timeline: When Will You See the Money?

Here is exactly what happens after you drop off your return.

If you chose store credit, it arrives faster. Store credit is issued immediately once the return is processed. No bank waiting period.

Exchanges vs. Refunds: Which One Makes Sense?

This is a common fork in the road. Here is how to decide.

Choose an exchange if:

• The item fits but the color is wrong
• You need a different size
• You want the same item but in a different pattern
• You want to avoid placing a new order

Choose a refund if:

• You don’t want the item at all
• The item didn’t match the description
• You found a better option elsewhere
• The item arrived damaged

Faherty’s exchange process is simple. When you start the return, select “exchange” instead of “refund”. The system will reserve your new size or color.

The replacement ships once your return is received. Free shipping both ways.

Common Mistakes That Delay or Block a Return

We’ve seen these errors pop up repeatedly in buyer feedback. Avoid them.

Mistake 1: Missing the 30-day window. This is the number one reason returns get denied. Set a calendar reminder the day your package arrives.

Mistake 2: Removing tags before trying on. Once those tags are off, the return becomes harder. Try everything on with tags still attached.

Mistake 3: Throwing away packaging. Faherty doesn’t require the original box, but it helps. Shoes must be returned in the original shoebox.

Mistake 4: Shipping without tracking. Your prepaid label includes tracking automatically. Use it. If you lose the label, generate a new one in your account.

Mistake 5: Assuming final sale items are returnable. They are not. Double-check before you buy.

Mistake 6: Waiting too long to contact support for defects. If an item arrives damaged, contact Faherty within 48 hours. Take photos. They will handle it faster that way.

What to Do If Your Return Is Rejected or Lost

Returns can go wrong. Here is how to handle each scenario.

Return was rejected. Faherty will email you with a reason. Common reasons include worn condition, missing tags, or expired window. If you disagree, reply to the email with photos showing the item in original condition.

Be polite. Customer service has discretion to make exceptions.

Return is lost in transit. Check your tracking number first. If it shows delivered but Faherty hasn’t processed it, wait 3 business days. The warehouse may be behind.

If it shows “in transit” for more than 10 days, contact the carrier first. Then contact Faherty with the tracking number.

Refund not received after processing. Check your bank account first. Bank processing can take 2, 7 days. If it’s been longer, verify that the refund was issued to the correct card.

Faherty can confirm the payment method on their end.

Faherty Customer Support: Contact Info and Best Times

If you need help, here is how to reach Faherty.

Best times to call: Tuesday through Thursday, mid-morning. Mondays are busy. End of day is worse.

Have your order number ready before you call.

Real Scenarios (Decision Examples)

Let’s walk through three common situations. Each one follows a different branch of the decision tree.

Scenario 1: Online order, wrong size, within 30 days.

You bought a Brandy sweater in size M. It’s too big. You have the tags.

It’s been 12 days. Go to the returns portal. Select exchange for size S.

Print the label. Ship it back. Your new sweater ships in about a week.

Scenario 2: Gift without receipt, past 20 days.

Your aunt gave you a Faherty shirt. No gift receipt. You don’t like the color.

It’s been 22 days. You can return it for store credit. Start the return online using the order number from the gift giver.

If you don’t have the order number, call customer service.

Scenario 3: Final sale item doesn’t fit.

You bought a pair of shorts on clearance marked final sale. They don’t fit. You cannot return them.

You cannot exchange them. Your only option is to resell them yourself or gift them to someone else. This is why we always check the final sale label before buying.

Frequently Asked Questions

Can I return Faherty items after the 30-day window?

Faherty may accept late returns for store credit if you’re only a few days past the deadline. Contact customer service to ask. There is no guarantee.

Final sale items are never eligible.

How long does Faherty take to refund my money?

After Faherty receives your return, they process it within 3, 5 business days. The refund then takes 2, 7 business days to appear in your bank account. Total wait time is typically 7, 10 business days.

Can I return opened products to Faherty?

Yes, as long as the item is unworn and unwashed with tags attached. Opened packaging is fine. Swimwear must have the hygiene liner intact.

Can online orders be returned in stores?

Yes. Take the item, your order confirmation email, and the credit card you used to any Faherty retail store. The store will process the return on the spot.

Does Faherty offer free returns?

Yes. Faherty provides a free prepaid return label for all U.S. orders. There are no restocking fees.

Shipping both ways is free for exchanges.

Can I exchange instead of getting a refund?

Yes. When you start a return online, select “exchange”. Choose the new size or color.

The replacement ships once your return is received. Exchanges are free.

What happens if my Faherty return is lost?

Check the tracking number first. If the carrier shows delivered but Faherty hasn’t processed it, wait 3 business days. If it shows in transit for more than 10 days, contact the carrier and then Faherty.

Can I return final sale items?

No. Final sale items cannot be returned, exchanged, or refunded for any reason. Always check the product page for the final sale label before purchasing.

Does Faherty offer warranty coverage for defects?

Faherty covers manufacturing defects. If your item arrives with a defect, contact customer service within 48 hours. Provide photos.

They will arrange a replacement or refund.

How do I get a store credit from Faherty?

Store credit is issued when you return an item without a receipt or after the 30-day window. It is also issued for gift returns. The credit can be used online or in store.

Final Reminder: Verify the Official Policy

Store policies change. Faherty may update their return rules at any time. Before starting a return, confirm the current policy on faherty.com.

Our guide is based on publicly available information as of early 2026. We are not affiliated with Faherty. ReturnPolicys.com independently researches policy information to help consumers make informed decisions.

Always check the official source for the most current details.