TJ Maxx Returns and Refunds
TJ Maxx allows their customers to return/exchange merchandise within 30 days from the date of purchase including receipt.
If the item was purchased through a cheque, 10 days waiting period is required. Store credit will be issued if returns are made after 30 days period or without a receipt. For items which are returned with a gift receipt, store credit will be issued or will be exchanged.
TJ Maxx will not accept return items which are used and products such as swimwear and intimate apparel should have their price tags attached. Jewellery shall be returned at the Jewelry counter of TJ Maxx store that has said product. Other restrictions may apply.
In order to control fraudulent activity throughout the retail store, TJ Maxx has the right to limit or reject returns on their refund verification system bases.
The return which does not include receipt shall bring along their contact information with photo ID and signature shall be required for all returns without a receipt (or gift receipt). Also, a customer signature is necessary with returns with include receipt. Also, to make your returns more efficient it’s better to keep the receipt with you.